Below is a refund policy for an Replenish Energy Wallet service

This Refund Policy governs the refund process for Replenish Energy Wallet service provided by Replenish Energy Pvt. Ltd. ("the Company"). By using the Replenish Energy Wallet service, you agree to be bound by this Refund Policy. If you do not agree with any part of this Refund Policy, you must not use the Replenish Energy Wallet service.

1. Refund Eligibility:

   Refunds may be issued under the following circumstances:

   1. Unauthorized Transactions: If there are unauthorized transactions on your Replenish Energy Wallet account, you are eligible for a full refund of the disputed amount.
   2. Technical Errors: If technical errors or system failures result in incorrect charges to your Replenish Energy Wallet account, you are eligible for a full refund of the affected amount.
   3. Service Disruption: In the event of prolonged service disruption or downtime preventing you from accessing or using your Replenish Energy Wallet balance, you may be eligible for a refund of any unused balance.
2. Refund Process:
   1. To request a refund, you must contact our customer support team within 7 days of discovering the issue.
   2. Provide relevant details, such as your Replenish Energy Wallet account information, transaction details, and a description of the issue, to facilitate the refund process.
   3. Our customer support team will investigate your request and, if deemed eligible, initiate the refund process.
   4. Refunds will be credited back to your Replenish Energy Wallet account or the original payment method used for the transaction, depending on the circumstances and at the Company's discretion.
3. Refund Timeline:
   1. Refunds will be processed within a reasonable timeframe, typically 2-5 business days from the date of approval.
   2. The actual timeline for the refund to reflect in your Replenish Energy Wallet account or on your payment method may vary depending on external factors, such as banking processes or payment gateway processing times.
4. Non-Refundable Transactions:

   Certain transactions may be non-refundable, including but not limited to:

   1. Transactions authorized by you or initiated with your consent.
   2. Transactions resulting from your misuse or negligence, including sharing your Replenish Energy Wallet credentials or failing to secure your account.
5. Dispute Resolution:
   1. If you disagree with a refund decision made by the Company, you may request further review or escalation through our designated dispute resolution process.
   2. Our dispute resolution team will review your case and provide a final decision, which will be binding and conclusive.
6. Changes to Refund Policy:
   1. The Company reserves the right to modify or revise this Refund Policy at any time, in its sole discretion.
   2. Any changes to the Refund Policy will be effective immediately upon posting on our website or notifying you through other means.
   3. Your continued use of the Replenish Energy Wallet service after any such changes shall constitute your acceptance of the modified Refund Policy.
7. Contact Us:

   If you have any questions or concerns regarding this Refund Policy or the refund process, please contact our customer support team at info at replenish.energy .

By using the Replenish Energy Wallet service, you agree to abide by this Refund Policy. If you have any questions or concerns regarding this policy, please contact us for clarification.